Support

Help with Radio Player Mini — frequently asked questions and contact.

Frequently asked questions

I don't hear any sound on a station.

First check that the system volume and the volume of the selected AirPlay output (speaker icon at the bottom left of the popover) are set correctly. Some stations in the directory are temporarily offline — if so, try a different station from the search. If a station never works, its operator may have shut it down.

The station search doesn't find anything.

The search queries the open station directory radio-browser.info live and needs an internet connection to do so. Check your network connection and try again — a "search failed" message usually means the directory service itself is briefly unreachable.

How do I sync my station list across multiple Macs?

In Settings, under "Station List", turn on the "iCloud Sync" toggle on every Mac you want to sync. Your list and favorites are then merged via your iCloud account. The feature is off by default.

How do I back up or transfer my station list manually?

Use "Export station list" in Settings to save a file, and "Import station list" on the target device to restore it.

How do I change the order of my stations?

Just drag a station row in the list to the position you want — both within Favorites and among the other stations.

How do I delete all my data?

In Settings, under "Reset", you'll find "Delete All Data". This irreversibly removes your station list, favorites, and all settings, then quits the app — the next launch starts completely fresh.

I found a bug or have a feature request.

Feel free to send an email — see contact below. Please describe as precisely as possible what happened (which station, which action, a screenshot helps a lot).

Contact

For anything not answered here: support@radioplayermini.de